For clinics, gyms and studios
AI stafffor your bookings.
Does 90% of the work in 90 days, or it's free.
It books and moves slots on WhatsApp. It answers prices and packages. It chases leads who went quiet.
90 days start at go-live. How we count.
The guarantee
90% of the work in 90 days, or every ringgit back.
We count customer messages on your WhatsApp. No staff typing means it counts.
For teams with 5+ staff on WhatsApp. Full terms.
Real numbers. No names.
Two live clients, October 2026. Their names stay private.
Fight gym, 4 branches, Klang Valley
120+
visits booked from new chats
- 850+ customer chats
- 8 in 10 needed no staff reply
- Typical reply in under 30 seconds
- Over half came after hours
Pilates, 2 studios, Klang Valley
1,300+
customer chats
- 4,700+ replies sent by Jawab
- Nearly half came after hours
From our own records for all of October 2026. Rounded down. After hours = outside Mon to Sat, 9am to 6pm.
The problem
Your front desk types the same answers all day.
Same questions
Free slots, prices, packages. Staff type it all day.
No reply at night
Someone asks at 10pm. Nobody replies. They book elsewhere.
Leads go quiet
They ask the price, then vanish. Nobody follows up.
Busy front desk
Staff serve the people in front of them. WhatsApp waits.
See it book
It books the slot, then moves it.
Real free slots. No staff needed.
Physio clinicExample chat
hi, can book physio for my back this week?
Hi! Yes, we have Thu 11am, Fri 3pm or Sat 10am
Which one works for you?
sat 10am
Done. Sat 10am at our Subang branch with Dr Aina
sorry can change to fri 3pm?
No problem, moved to Fri 3pm. See you then
Dental clinicExample chat
berapa harga scaling? nak buat Sabtu ni
Scaling RM120. Sabtu 10am atau 11.30am, nak yang mana?
10am
Siap, Sabtu 10am dah book dengan Dr Lim
GymExample chat
can i try a class first?
Sure, the first class is free. Tomorrow 7am or 7pm?
7pm
Booked. Tomorrow 7pm, see you at the front desk
Yoga studioExample chat
明天早上有瑜伽课吗？我是第一次来
有，明天 8am 和 10am 都有瑜伽课。你要哪个时间？
8am
好的，明天 8am 帮你留好位了，请提早 10 分钟到
Hair salonExample chat
boleh tukar ke Sabtu?
Boleh. Sabtu ada slot 2pm atau 4pm, nak pukul berapa?
2pm
Siap, dah tukar ke Sabtu 2pm dengan stylist yang sama
Pilates studioExample chat
got 10 class package? want to start soon
Yes, 10 classes for RM450. First class Mon 9am or Wed 6pm?
wed
Booked. Wed 6pm, your package starts then
Aesthetic clinicExample chat
any facial slot after 6pm? i work late
Yes, Thu 6.30pm or Fri 7pm. Which one?
thu
Booked. Thu 6.30pm, I will remind you the day before
Made-up chats to show the style. Not real customers.
What it does
It books, answers and follows up, like your best staff.
Books and moves slots
Checks your real free slots. Books or moves them in the chat.
Answers prices and packages
Your price list, packages and promos. Your rules, every time.
Confirms every booking
Date, time and branch, in writing. No mix ups.
Chases quiet leads
Asked the price, then went quiet? It follows up politely.
Works day and night
Replies in seconds at 3am, on Sundays and holidays.
Speaks like your team
Malay, English and Chinese. Voice notes and photos too.
Hard chats
It handles the hard chats too.
Pauses, refunds, unhappy customers. Jawab stays calm and follows your rules.
- 1
Jawab handles it
Most hard chats end here. Calm, polite and by your rules.
- 2
Passes to your staff
Refund or a special case? Your staff get the full story.
- 3
Takes it back
Your staff decide. Jawab picks the chat back up and books.
GymExample chat
can pause my membership 2 months? going overseas
Sure, let me check with our manager now
Mei (your staff) approves a 2 month pause
Mei approved it. Your membership pauses from 1 Dec to 31 Jan
thanks! can book 1 PT session before i fly?
Sure. Fri 7pm or Sat 9am, which one?
sat 9am
Booked. Sat 9am PT with Coach Ray, have a good trip
Always learning
It gets better every day.
Your business changes. Jawab changes with it.
Learns from your staff
Staff answer something new? We teach it to Jawab. Next time, it answers alone.
We fix it a few times a day
We read the chats and fix weak replies. Your number keeps going up.
Grows with you
New class, new price, a new branch. Tell us and we update it.
How it works
We set it up. We run it. You approve.
You set up nothing. We do it for you.
First
01
We learn your business
You send your chat history. We connect your booking system. We learn how your best staff book.
Next
02
We build it. You approve it.
We write replies in your voice. You check them first. No customer sees one before you say yes.
Then
03
Go live. We keep fixing it.
Jawab starts replying. We fix weak replies a few times a day. We keep going until it does 90% of the work.
Questions owners ask
Is this just a chatbot?
No. Chatbots send menus and fixed replies. Jawab checks your real slots, follows your rules and books. It writes in your voice, and you approve it first.
Can it see my real free slots?
Yes, when your booking system can link. We check this on the demo call.
What about hard or angry customers?
Jawab handles most of them, calmly and by your rules. If a human must decide, like a refund, it passes the chat to your staff. When they are done, Jawab takes it back.
What if you miss 90%?
You get every ringgit back. On day 90 we check the last 30 days on your dashboard. Day 1 is your go-live date.
Ready to stop typingbooking replies?
Book a demo. We look at how your team books. We tell you straight if Jawab fits.
90% of the work in 90 days, or it's free.